CUSTOMER SERVICE REPRESENTATIVE

Job Details

Description

Ready to join a US Best Managed Company? Kent Nutrition Group (KNG), a member of the Kent Corporation family of companies has an exciting opportunity to join their team as a Customer Service Representative at their Sheldon, IA plant! This position is a full time, 1st shift opportunity that offers an excellent full benefits package!

PRIMARY DUTIES & RESPONSIBILITIES:

• Report any factors that may influence the quality and safety of the finished feed and ingredients to the immediate supervisor.
• Order taking, order entry input, closing orders for billing to dealers, including monitoring bookings, contracts, promotions, etc.
• Log daily production and sales totals into various reports.
• Order miscellaneous products, process purchase orders, receive all into inventory, pay vendor invoices, miscellaneous data entry.
• Process KNG website orders, when applicable.
• Correspondence/Communication via email, phone and mail.
• Other duties as assigned by plant management.

EDUCATION:

• High school diploma or GED equivalent

EXPERIENCE & QUALIFICATIONS:

• Basic office equipment.
• A thorough understanding of company products. 
• Efficiency in Excel, PowerPoint, Word and Outlook.
• Knowledge of OSHA safety requirements.
• Good communication, verbal, written and math skills.
• Work and cooperate with all fellow employees.
• Thorough understanding of cGMP’s.
• Knowledge of HACCP Feed & Food Safety Plan.
• Knowledge of FSMA.
• Computer literacy.
• Strong communication and interpersonal skills.